| 000 | 00596nam a2200217Ia 4500 | ||
|---|---|---|---|
| 003 | In-KoJDB | ||
| 008 | 161102s9999 xx 000 0 und d | ||
| 020 | _a9781259026812 | ||
| 040 | _aJDBI | ||
| 041 | _aeng | ||
| 082 |
_a658.8 _bSER |
||
| 100 | _aServices Marketing | ||
| 245 |
_aServices marketing _bintegrating customer _cValarie A Zeithaml, Mary Jo Bitner, Dwayne D Gremler and Ajay Pandit |
||
| 250 | _a6th ed | ||
| 260 |
_aNew Delhi _bMcGraw Hill Education _c2014 |
||
| 300 | _a711 p. | ||
| 650 | _aCOMMERCE | ||
| 650 | _aMARKETING | ||
| 700 | _aZeithaml, Valarie A | ||
| 942 | _cBK | ||
| 999 |
_c12537 _d12537 |
||