658.8
LOV
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Lovelock, Christopher
Services marketing : people, technology, strategy
/ Christopher Lovelock, Jochen Wirtz, Jayanta Chatterjee
. – 6th ed
. – Delhi : Pearson, 2010c.
xx, 637 p.
ISBN 9788131725979 : Rs. 550.00.
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658.8 / LOV