658.812<br/>KUM<br/><br/>
11301<br/><br/>
Kumar, Alok <br/><br/>
Customer relationship management 
/ Alok Kumar, Chhabi Sinha, Rakesh Sharma 
. – New Delhi :  Biztantra, 2009.
<br/><br/>xviii, 350 p. 
<br/><br/>ISBN 9788177226225  : Rs. 295.00.
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER RELATIONS
<br/><br/><label>Dewey Class. No.: </label>658.812  / KUM