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Customer relationship management / Alok Kumar, Chhabi Sinha, Rakesh Sharma

By: Kumar, Alok.
Contributor(s): Sinha, Chhabi.
Material type: TextTextPublisher: New Delhi : Biztantra, 2009.Description: xviii, 350 p.ISBN: 9788177226225.Subject(s): CUSTOMER RELATIONSDDC classification: 658.812
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