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Managing quality : a practical guide to customer satisfaction / Dodaballapur Bhoga Narasimha Murthy

By: Murthy, Dodaballapur Bhoga Narasimha.
Material type: TextTextPublisher: New Delhi : Response Books, 1999.Description: 226 p.ISBN: 81-7036-770-0.Subject(s): CONSUMER SATISFACTION | QUALITY MANAGEMENTDDC classification: 658.4012
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TEXT BOOKS JDBI Learning Resource Center 658.4012 MUR (Browse shelf(Opens below)) Available 3554

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