Cases in operations management building customer value through world-class operations
658.5
KLA
10452
Klassen, Robert D.
Cases in operations management : building customer value through world-class operations / Robert D. Klassen and Larry J. Menor . – New Delhi : Sage, 2006.
x, 425 p.
ISBN 978-81-7829-864-1 : Rs. 495/ -.
OPERATIONS MANAGEMENT
658.5 / KLA
KLA
10452
Klassen, Robert D.
Cases in operations management : building customer value through world-class operations / Robert D. Klassen and Larry J. Menor . – New Delhi : Sage, 2006.
x, 425 p.
ISBN 978-81-7829-864-1 : Rs. 495/ -.
OPERATIONS MANAGEMENT
658.5 / KLA