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SERVICE QUALITY MANAGEMENT IN HOSPITALITY, TOURISM AND LEISURE

338.4791068
SER

8277

Kanampully, Jay

SERVICE QUALITY MANAGEMENT IN HOSPITALITY, TOURISM AND LEISURE . – MUMBAI : JAICO PUBLISHING HOUSE.

xvii, 339 p.

ISBN 81-7992-184-0 .

Subjects--Topical Terms:
HOTEL & HOSPITALITY MANAGEMENT

Dewey Class. No.: 338.4791068 / SER

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